Resources and Other Results:
Direct Store Delivery Training Videos
Help your sales, delivery, and merchandising teams build stronger relationships with your clients. Our direct store delivery training courses cover... More →
Retail Training Topics
Retail employees face more challenges now than ever. Labor shortages put more of a burden on team members. Customers are... More →
Retail Training Videos
Equip your retail workers to face the modern challenges that come with dealing with the public. Offer training on conflict... More →
Why is Sales Training Important? 12 Musts in a Learning Solutions Partner
Sales training is crucial! How much new business would your organization acquire and retain without high-performing sales teams? Selecting the... More →
HSI Acquires Safety Training Provider SafetySkills
HSI grows their online EHS training catalog and customer base to become one of the largest EHS training providers in... More →
Employee Retention Strategies that Leverage Training
At any company, people will come and go. It’s a fact of life that people retire and move. Some people... More →
Risk Management Smarts: Retail Safety Skills Training
Retail safety skills training is not only necessary for the well-being of employees, but it’s also smart risk management. According... More →
eLearning Library
Browse the course lists in each of our eLearning libraries to see the extent of the topics we cover. Envision... More →
Hospitality
The hospitality industry is faced with unique challenges. Labor shortages and employee turnover are causing many hotels to limit housekeeping... More →
A Comprehensive Guide to Building Customer Service Training Programs
Most companies, whether they sell products or provide services, are in the same business - the relationship business. Customer service... More →
Customer Service Training Videos
Your front-line customer service team has a difficult job working with the general public in person, via the phone, and... More →
Pepsi-Cola Bottlers Put HSI Training on Display for Their Employees
The Need Competing for key display spaces in retail is challenging and fierce. Margins are tight and product SKUs continue... More →
National Training Solution (NTS)
NTS is a turnkey approach to CPR training certification. Let HSI handle your CPR certification training with our National Training... More →
OSHA’s Required Training Frequencies
OSHA Required Training for Most Workplaces EMERGENCY RESPONSE OSHA REQUIRED: YES OSHA REGULATION: 1917; 1910.35 – 1019.38; 1926.159 This is... More →
Customer Service Training Topics
Frontline employees have more challenges than ever whether they are in person, on the phone, or online via social media... More →
Customer Service Training for the Modern Team
If you have customers, you have people whose job is customer care. We know it’s more costly to gain a... More →
Direct Store Delivery Training Topics
Connect with customers in person and make the most out of every store visit. Take advantage of face-to-face moments between... More →
Job Search and Career Planning Tips
Whether you are searching for your first job or planning a midlife career change, it can be a stressful time... More →
10 Customer Service Best Practices for Customer Retention
In today’s economy, following customer service best practices is critical to retain customers. Companies are struggling to hire workers and... More →
HSI February Newsletter
Your monthly digest of EHS, Compliance, and Professional Development resources & news for you and your business, with something for everyone.... More →
The Ins & Outs of an Effective Harassment Training Program: Consistency in Training by Using Online Training
What does an effective harassment training program really mean? The United States workforce has come a long way since the... More →
Hospitality Training: Don't Lose the Personal Touch
Kiosks for check-in. Mobile hotel keys. Tablets for tableside ordering. These are a few of the innovations in the hospitality... More →
How to Make Compliance Training Memorable
Can compliance training be as memorable as Julie Andrews spinning and singing in the Austrian Alps? Or Rhett Butler telling... More →
Compare HSI with BizLibrary
Trying to decide between HSI and BizLibrary? At HSI, we want to help you with your decision to source your... More →
10 Tips to Improve Learning Engagement
When it comes to learning engagement—or lack of learning engagement—I am reminded of the words of Gary Vaynerchuk. “You're always... More →
Jump Start Training: The Key to Knowledge Retention?
Training, safety, compliance, OSHA, regulatory, procedures, mandatory, required, policy… bored yet? The minute I start to hear these words my... More →
Compare HSI with Skillsoft
Trying to decide between HSI and Skillsoft? At HSI, we want to help you with the decision to source your... More →
4 Tips for Improving Ethics Training in the Workplace
The study of ethics is a field that existed long before the first corporation, assembly line, or training class. “Ethics”... More →
Compare HSI with Litmos
Debating between using HSI and Litmos? At HSI, we want to help you with the decision to source your eLearning... More →
California SB 553 Workplace Violence Prevention Law: All States Listen Up!
California employers are not the only ones who should be focusing on the new California SB 553 Bill that has... More →
Sexual Harassment Prevention Training Requirements State and Local Laws
Current as of September 2019 | Courtesy of ThinkHRSexual harassment prevention training is a best practices approach, even if not... More →
The Cost of an Ineffective Training Program
According to a study by the Society for Human Resources Management (SHRM), the average cost of losing an employee is... More →
Compare HSI with LinkedIn Learning
Trying to decide between HSI and LinkedIn Learning? At HSI, we want to help you with the decision to source... More →
Why Employees Love Online Safety Training in 3 Quotes
Last year, workers completed a record-breaking 1.7 million online safety courses with HSI. The average course rating across all of... More →
How to Fight the Ebbinghaus Forgetting Curve
Have you ever gone to a party where you met a group of people and could not remember their names... More →
Tips for Cultivating Gratitude in the Workplace
“Thank you.” Isn’t that nice to hear? Would you like to work for a company that makes cultivating gratitude in... More →
Help! My Organization Wants to Nearly Eliminate Safety Training
Making the Connection A lot of employers want to know if there is a specific, minimum amount of time that... More →
Better Online Safety Training Does Impact Your Safety Program
Take a look at the title. What do we mean by “better”? And why do we need to include the... More →
Understanding ADA Compliant Design Characteristics
Complying with ADA design standards not only benefits individuals with disabilities, but also enhances the overall design, functionality and value... More →
Guide to New Manager Training
Being promoted to your first management position is an exciting time in your career. It can also be intimidating... More →
Quality Training: A Solution for Labor Shortages and Skills Gaps
With unemployment rates at a historic low, the U.S. is in the midst of a labor shortage: There are about... More →
Training and Development: An Integral Part of Employee Recruitment and Retention
Recruitment and retention. Two very important words to an organization’s successful future. According to SHRM’s 2022 Learning & Development Trends... More →
Use Training to Foster Psychological Safety
Imagine you’ve been given the task of making your organization’s teams 75% more productive over the next three quarters—how would... More →
Importance of Training to Help Prevent Workplace Violence
Workplace violence is a serious issue that affects millions of American workers every year. Verbal threats, harassment, physical assaults, and... More →
Importance of Training to Help Prevent Workplace Violence
Workplace violence is a serious issue that affects millions of American workers every year. Verbal threats, harassment, physical assaults, and... More →
5 Simple Tips For Creating Unforgettable Training Content
A training program can only be considered effective if employees apply the new behaviors or skills they’ve learned in the... More →
How to Drive Corporate Innovation with Training
During the pandemic we saw examples of corporate innovation as companies pivoted to adjust to new business and operations... More →
Train Your Team
When active violence occurs, seconds count, and you can't always wait for EMS to arrive. AVERT gives you the confidence... More →